fairplay app

fairplay app App support

Contact
+91 5862130759

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The fairplay app:

Q1: How to log in after installing the fairplay app?

To log in, open the app, enter your registered mobile number, and verify the OTP sent to your phone. This process replaces the need for a password or email login. You can easily log in using this simplified method.

Q2: What should I do if I am not getting OTP?

To resolve the issue, start by checking your internet connection for a strong and stable signal. If you still encounter difficulties, wait for the OTP to be sent after clicking "send" and check if it arrives within the allotted time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any further problems. Once installed, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The fairplay app:

Q1: What is the minimum withdrawal amount in the fairplay app?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings earned through gaming, and not from bonus amounts collected. This means you can only withdraw the money you've won or earned while playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a relatively short time, typically between 30 minutes to 3 hours. However, occasional delays in payment processing may result in an extended wait of up to 24 hours. This delay is an exception to the otherwise efficient service provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned through gameplay using the bonus, but not the bonus itself. This means you can access the money you've won, but the initial bonus amount remains exclusive to gaming.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the money will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their care centre.

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